The Lexington Policies 

Plan a celebration with a group of friends or for a special occasion. It is our goal to meet your every need and expectation. Do not hesitate to contact us to customize your occasion.

TREATMENT DURATION

To facilitate your time management, the therapy durations indicated correspond to the length of your treatment at the Spa. We respectfully request that you arrive at least 15 minutes prior to your appointment so that we may acquaint you with our facilities.

RESERVATION AND CANCELLATION POLICY

All spa services will require a 50% deposit to reserve the appointment.
Should you need to cancel your service we respectfully request a 24 hour notice.
Cancellations or rescheduling of any appointment, not due to extenuating circumstances, made less than 24 hours prior will result in a 50% non-refundable cancellation fee.

LATE ARRIVALS

Late arrivals may result in loss of treatment time unless our schedule enables us to offer you the full service.

If you arrive more than 15 minutes late for your appointment, there will be an automatic 50% fee charged to your account.

A MOMENT OF TRANQUILITY

We ask that you silence all your personal devices.

CHILDREN IN THE SPA

We understand that bringing your child/children to the spa during your service may be convenient or even necessary at times. Unfortunately, we do not have an area designated for children, nor do we have staff that can keep an eye on them while you receive your service. For this reason, we ask that parents visit our salon without their children unless the child has an appointment.