The Lexington Policies
Plan a celebration with a group of friends or for a special occasion. It is our goal to meet your every need and expectation. Do not hesitate to contact us to customize your occasion.
To facilitate your time management, the therapy durations indicated correspond to the length of your treatment at the Spa. We respectfully request that you arrive at least 15 minutes prior to your appointment so that we may acquaint you with our facilities.
RESERVATION AND CANCELLATION POLICY
All spa services will require a 50% deposit to reserve the appointment.
Should you need to cancel your service we respectfully request a 24 hour notice.
Cancellations or rescheduling of any appointment, not due to extenuating circumstances, made less than 24 hours prior will result in a 50% non-refundable cancellation fee.
Late arrivals may result in loss of treatment time unless our schedule enables us to offer you the full service.
A MOMENT OF TRANQUILITY
We ask that you silence all your personal devices.
CHILDREN IN THE SPA
We understand that bringing your child/children to the spa during your service may be convenient or even necessary at times. Unfortunately, we do not have an area designated for children, nor do we have staff that can keep an eye on them while you receive your service. For this reason, we ask that parents visit our salon without their children unless the child has an appointment.